Terms & Conditions

Terms & Conditions of On-line Purchase

Welcome to the Gemiprecious Jewellery Designs on-line service. By placing an order using this service you are accepting these Terms & Conditions. Please read these Terms & Conditions before placing an order. "We" and "us" means Gemiprecious Jewellery Designs. "You" means the person placing an order. "The contract is agreed" - by completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. An acceptance email from us confirms that the contract is formed. "Working days" means all days other than Saturdays, Sundays and English statutory and public holidays.

We give Free Postage and Packing to all addresses in the UK. By using the website to buy goods on-line, you confirm that you are 18 years old or over. We abide by the The Distance Selling Regulations (DSRs) 2000. By completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Please note orders will only be despatched once we have authorisation from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorised.

Certain steps must be followed for a contract to be formed, as described below. After you have placed your order: We will send you, as soon as possible, an email to acknowledge your order. It will confirm which goods you have ordered. This email is not an order acceptance from us. When we despatch your goods, we will send you a confirmation email. This means we formally accept the order, and are obliged to complete the contract. If payment is not received within 7 days from the order date the goods will be returned to stock.

We do not have to accept your order, and for example, we will not accept your order if: We do not have the goods in stock Your payment is not authorised There is an error on our website regarding the price or other details of the goods You have cancelled it in accordance with the instructions below We reserve the right to refuse any order. If you change your mind after placing an order, you can cancel it at any time before we despatch it.  You will need to give us your name and address details, as well as your order number to cancel your order. If cancellation takes place after we despatch the goods the customer will bear the cost of the return (see our contact us page for our contact details).

Returns and exchange details

Cooling off period

When you order from us on-line, you are entitled to a cooling off period after despatch, when you can return your goods without any penalty. Our cooling off period is 7 days according to The Distance Selling Regulations.

This period starts the day the contract is agreed (i.e. you receive an email from us saying we have despatched your order) and ends 7 days after the day following delivery of the goods.

Certain items are excluded from the cooling off period guarantee, unless we are at fault. These are personalised and pierced jewellery items, e.g. earrings.

Additional Information

Pricing and payment Prices throughout the website are quoted in Pounds Sterling, and payment can only be accepted in Pounds Sterling.

Packing and delivery costs are included for orders within the UK.

While we make every effort to ensure that the goods shown on our website are currently available at the price shown, we cannot guarantee that this will always be the case. If goods you have ordered are unavailable, you will be notified as soon as possible.

The price you pay is the price of the goods shown at the time you place your order, even if the price of the goods has since changed.

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